Effective Date: August 12, 2025
Last Updated: October 2025
At Phoenix Rising Marketing & Entertainment, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services — including any AI-powered tools such as the Creative Review & Cataloging Tool (CRT).
Information We Collect
- We do not sell, rent, or share your personal information.
- We may collect limited data you provide when purchasing or contacting us (for example: name, email, or order details).
- Payment information is processed directly by our payment processors (Stripe, Gumroad). We do not store payment details.
- When using AI-powered tools such as CRT, any creative assets or prompts you submit through ChatGPT (OpenAI GPT-5) are processed directly by OpenAI. Phoenix Rising does not access, store, or control that information. Data entered in ChatGPT is governed by OpenAI’s Privacy Policy.
How We Use Your Information
- To process orders and deliver services.
- To respond to inquiries and provide support.
- To improve our products and website.
- To maintain legal, accounting, and security compliance.
Cookies & Analytics
- Our website uses cookies and limited analytics tools to understand how visitors use our pages and improve performance.
- Some of these tools may be categorized as advanced tracking because they measure engagement across sessions (for example, recognizing returning visitors or tracking conversion events).
- We do not use cookies for behavioral advertising or third-party remarketing.
- You can adjust or disable cookies at any time through your browser settings.
GDPR / CCPA Rights
If you are located in the European Economic Area (EEA), United Kingdom, or California, you have specific rights under GDPR and/or CCPA, including:
- The right to access, correct, or delete your personal data.
- The right to restrict processing or object to certain uses.
- The right to opt-out of the sale of personal data (we do not sell personal data).
- The right to non-discrimination for exercising your rights.
Your Rights
You may request to:
- Access or update your stored information.
- Request deletion of your stored files or personal information.
- Withdraw consent for any optional communications.
To make a request, please submit via our Contact Form.
Requests regarding data processed by ChatGPT should be directed to OpenAI at https://openai.com/privacy.
Third-Party Services
We use third-party services that process limited data as part of providing our products:
- OpenAI (ChatGPT GPT-5) – Processes creative inputs for the CRT tool. Phoenix Rising does not store or control this data.
- Stripe – Handles secure payment processing. See Stripe Privacy Policy.
- Gumroad – Handles digital product delivery. See Gumroad Privacy Policy.
Data Retention & Security
- We retain order-related data only as long as required for legal, accounting, or operational purposes.
- We implement security measures to protect data from unauthorized access or disclosure.
Policy Updates
We may update this Privacy Policy to reflect changes to our practices, tools, or legal requirements. Updated versions will include a revised “Effective Date.”
Contact
Phoenix Rising Marketing & Entertainment, LLC
1286 University Ave, Unit #2086
San Diego, CA 92103
Submit via our Contact Form
or email contact@phoenixrisingsd.com